TRAINING BENEFITS                        

BUSINESS COMMUNICATION SKILLS

  1. Be able to present one self and participate effectively in a meeting and teleconference.
  2. Be open and able to understand others well.
  3. Be able to direct communication objectively with sensitivity.
  4. Be clear and effective in communication with seniors, colleagues and customers.
  5. Be politically correct and assertive in behavior and business email correspondence.

CUSTOMER CENTRICISM

  1. Proactively understanding customer’s business criticals better.
  2. Managing customer’s change requests effectively.
  3. Handling customer complaints and customer attitudes appropriately.
  4. The assertive approach towards win – win outcomes with customers.
  5. Facilitating customers goodwill with repeated positive moments of truth.

BUSINESS PRESENTATION SKILLS

  1. To make effective individual/group Presentations with Customer centric approach
  2. Understand Preparation/Design/Content & Structure of Presentations
  3. Effective Delivery of Presentations
  4. Use Platform Skills effectively to deal with Interactions
  5. Individual Videography Analysis & Feedback.

TEAM BUILDING

  1. Understanding self as Team Player.
  2. Consequence of this understanding as it impacts Team Performance.
  3. Understanding of Team Dynamics.
  4. Arrive at optimal Team Performance

TIME MANAGEMENT

  1. Criticality of understanding Time management as part of managing your Life
  2. Time Management Personality Profiling & making Action Plans
  3. Understand Benefits of Planning & Prioritization.
  4. Process of Long & short term Goal Setting & Bullet proof Action Planning of our goals.
  5. Being present 100% in any activity with a view to Managing our time effectively

CREATIVE PROBLEM SOLVING & DECISION MAKING

  1. Understand Problem Solving Tools & Techniques &their Usage
  2. Learning the Decision Making Process- Strategies/Stages/ Techniques
  3. Impact of Decision Making
  4. Optimising positive impact & reducing negative impact of Decisions.

CROSS CULTURAL DIVERSITY, INCLUSION & ETIQUETTE

  1. Aligning oneself to internationally accepted Professional behaviour
  2. Being sensitive to Global Cultures & Communication. Eg U S/ UK/France/Germany/Australia/China/Japan/Russia/Thailand/South America etc
  3. Sensitivity to & learning Dining etiquette of International cultures
  4. Understanding of & Managing Gender Diversity.

MANAGERIAL EFFECTIVENESS

  1. Determining focus competencies for the managerial / lead positions and learning how to benefit from them.
  2. Mapping today’s global business context with one’s competencies, roadmap and deliverables.
  3. Building performance capabilities.
  4. Learning appropriate use of people management skills and empowerment skills for desired outcomes.

Learning management of challenging and conflicting situations and personalities for optimal performance outcomes

NURTURING LEADERSHIP FOR TODAY

Addressing concerns of leadership in today’s business climate. Self review as today’s leader in ones own individual role. Discovering the approach and skills to address the gaps. Leveraging organisation processes and provisions to nurture leadership. Revitalizing and enhancing the organizations vision, mission in practical everyday actions as a leader in today’s context.

PASSION AT WORK

This addresses the Appraisal anxieties that appraisers and appraisees whose expectations are not met face. Participants are sensitized to how their choices and behaviours create desirable or undesirable outcomes. This also showcases how today’s global economy is an opportunity to leverage / facilitate one’s strengths, talents and passion

LEADING WITH EMOTIONAL INTELLIGENCE

This program addresses the significance of the “Emotional Quotient” in all of us and how it can be leveraged in our personal and professional lives to fulfill our dreams and desires. It optimizes our interpersonal skills from a platform of “self awareness”.

SELF MENTORING

How to become a self motivating, successful “Corporate Athlete” especially in today’s challenging times. Recognize today’s global opportunities as a platform for self-actualization. Lead self and team towards 100% performance while fulfilling ones goals.

WOMENS SPACE AND CAREERS

This program gets the career woman to recognize her “path breaking” context and creating a paradigm shift in her response to role challenges for optimal results. It facilitates the leveraging of her strengths as a woman, while taking stock of weaknesses to facilitate optimal performance.



Snapshot of Training Benefits
 
KEY DOMAINS SPECIALISED IN

Information Technology

Manufacturing

Services

Information Technology Enabled Services

Business Process Outsourcing

Infrastructure

Consultancy

Banking

Pharmaceuticals

 

 

Our Belief is that …

  • Training is about sustaining individual and organization evolution through the
    "learnability competence" not only by bridging the gap in skill sets to satisfy business demands but also creating a qualitative supporting system rather than just a quantitative training calendar.
  • Training is about self authenticity, whether you are an individual, a function head or an organization. This therefore has to address fundamental self values and alignment of values and behavior.
 
     
EMMPOWER Ph: +91 80 25803356/25803369
eMail: enquiry@emmpower.com