Vaishali Butalia

A result oriented person with a passion for facilitating people to realize their potentials and helping them to benefit from her rich experience in people management.

• Has 12 years of industry  experience
• Has trained 2000+ people

Professional experience

• Has worked in managerial capacities with The Taj group of hotels, Clark group of hotels and the Leela Kempinski
• Has been a professor for the business of hospitality (hotels, resorts, restaurants etc) with SNR Sons college, Coimbatore
• Has also worked as a program manager with Niraj International College in association with Waltham Forest College, UK
• Has been the co-founder and facilitator/trainer of ‘INSIGHT’ – School for personality development
• Has been in direct interaction  with customers from different cross cultures and  social backgrounds
• Has experience in Human Resource Management for organizations
• Has experience as Head of operations (responsible for work allocation, performance appraisals etc)
• Has experience in devising new business strategies and marketing by assessing various market needs and creating new markets
• Also, been involved in continuous on-the-job training in customer interactions, customer support and service excellence

Professional specialization

Hotel management from IHM, Hyderabad
Bachelor of arts from Punjab university

Specializes in   
Effective communication skills, Presentation skills, Customer centricism, Business communication and Time management