Rekha Mathew

• Has a natural insight into human behavior that optimises her training and facilitation effectiveness.
• 15 years industry experience in Customer Service.
  
• Has trained 4000 + people

Academic/professional specialization:

• A Graduate in Bachelor of Arts in Sociology & Social Psychology from Madras University.
• Has Post Graduate Diploma in Social Communications Media from Bombay University.
• Transactional Analysis" from International Association, U.S.A.
• Trained in "Emotional Intelligence"
• Trained in "Inspiring Facilitator - Leader"

Has experience in

• Practical real life application of concepts and facilitation of personal transformation
• Tele-Sales and Marketing for all Travel Related Services.
• Has experience in developing Training Modules for Effective Communication Techniques & conducting Training Programmes for middle management and front-line executives

Specialises in

• Effective Business Communication Skills, Customer Centricism, Presentation Skills, Customer Interface Management, Business Correspondence, Personal & Professional Effectiveness, Emotional Intelligence at Work, Cross Cultural Diversity & Etiquettes, Team Building and Time Management..
• Has a natural flair and compassion to facilitate / motivate people in learning and development.

Vaishali Butalia