- Has a natural insight into human behavior that optimises her training and facilitation effectiveness.
- 18 years industry experience in Customer Service.
- Has trained 5000 + people
- A Graduate in Bachelor of Arts in Sociology & Social Psychology from Madras University.
- Has Post Graduate Diploma in Social Communications Media from Bombay University.
- Transactional Analysis" from International Association, U.S.A.
- Trained in "Emotional Intelligence"
- Trained in "Inspiring Facilitator - Leader"
Has experience in
- Practical real life application of concepts and facilitation of personal transformation
- Tele-Sales and Marketing for all Travel Related Services.
- Has experience in developing Training Modules for Effective Communication Techniques & conducting Training Programmes for middle management and front-line executives
- Effective Business Communication Skills, Customer Centricism, Presentation Skills, Customer Interface Management, Business Correspondence, Personal & Professional Effectiveness, Emotional Intelligence at Work, Cross Cultural Diversity & Etiquettes, Team Building and Time Management..
- Has a natural flair and compassion to facilitate / motivate people in learning and development.