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Sabina Vinod
- Has 9 years of experience in training and Hospitality industries.
- Has trained 4000+ people
Professional experience
- Actively involved in research, developing & designing and deliver training module at Transworks IT Services, 24/7 Customer.com.
- Has lead a team of document specialists at OfficeTiger database Systems.
- Has experience in monitoring calls & conduct skill verification & retraining at regular intervals.
- Facilitated the ISO & Customer Operations performance Center audits.
- Has conducted training programs in IBM, Airtel, Pagepoint Services, Medicon Solutions etc…
- Has done market research for various Hospitality Consultancy projects.
- Worked with KFC and Le Meridien in Supervisory capacities.
- Well versed in rudimentary training in French & German.
Professional specialization
- Post graduate diploma in Personal Management from NIPM
- Diploma in Hotel Management & catering Technology from Merit Swiss Asian School of Hotel Management, Chennai.
- Diploma from American Hotel & Motel Association.
- Underwent training in Train the Trainer, Telephone doctor, Quality & COPC awareness and training in usage of quality Control Tools.
Specializes in
Effective Communication Skills, Customer service and Interaction Skills, Business English, Selling Skills and American Culture
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