Sabina Vinod

• Has 9 years of experience in training and Hospitality industries.
• Has trained 4000+  people

Professional experience

• Actively involved in research, developing & designing and deliver training module at Transworks IT Services, 24/7 Customer.com.
• Has lead a team of document specialists at OfficeTiger database Systems.
• Has experience in monitoring calls & conduct skill verification & retraining at regular intervals.
• Facilitated the ISO & Customer Operations performance Center audits.
• Has conducted training programs in IBM, Airtel, Pagepoint Services, Medicon Solutions etc…
• Has done market research for various Hospitality Consultancy projects.
• Worked with KFC and Le Meridien in Supervisory capacities.
• Well versed in rudimentary training in French & German.

Professional specialization

• Post graduate diploma in Personal Management from NIPM
• Diploma in Hotel Management & catering Technology from Merit Swiss Asian School of Hotel Management, Chennai.
• Diploma from American Hotel & Motel Association.
• Underwent training in Train the Trainer, Telephone doctor, Quality & COPC awareness and training in usage of quality Control Tools.

Specializes in

Effective Communication Skills, Customer service and Interaction Skills, Business English, Selling Skills and American Culture